Includes bibliographical references.

Introduction: Why a book of resources for leading staff : a quick history -- A framework for thinking about employment relationships -- People are resources for ministry -- Employment and covenant : the nature of working relationships in congregations -- The importance of outcomes -- Overview of the performance management cycle -- The critical job description -- Hiring right to manage easier -- Supervision as performance management -- Delegation : knowing when and how to set work free -- Helping staff negotiate their needs -- Performance evaluation : building on strength -- Special topics in the supervisory relationship -- Staff team design -- Staff meetings -- Dealing with difficult staff behavior -- Dealing with poor performance or terminating employment -- Disclosure in difficult employment situations -- Staff files : what do I keep and why?