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	1.	Marketing myopia / Theodore Levitt. by Levitt, Theodore, 1925-2006 Series: Harvard business review classics Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Press, c2008 Availability: Items available for loan: SAIACS (1)Call number: 658.41 L664M. Place hold Request article Add to cart (remove)
	2.	The discipline of market leaders : choose your customers, narrow your focus, dominate your market / by Treacy, Michael Wiersema, Fred Material type: Text Publication details: London : HarperCollins, ©1995 Availability: Items available for loan: SAIACS (1)Call number: 658.4 T784D. Place hold Request article Add to cart (remove)
	3.	Judgment on the front line : how smart companies win by trusting their people / by DeRose, Chris Tichy, Noel M Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Portfolio / Penguin ©2012 Availability: Items available for loan: SAIACS (1)Call number: 658.3 D437J. Place hold Request article Add to cart (remove)
	4.	No cover image available Managing quality customer service : a practical guide for establishing a service operation / by Martin, William B Series: The Fifty-Minute series \| Fifty-Minute series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Los Altos, Calif. : Crisp Publications, ©1989 Availability: Items available for loan: SAIACS (1)Call number: 658.8 M379M. Place hold Request article Add to cart (remove)