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	1.	No cover image available Managing quality customer service : a practical guide for establishing a service operation / by Martin, William B Series: The Fifty-Minute series \| Fifty-Minute series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Los Altos, Calif. : Crisp Publications, ©1989 Availability: Items available for loan: SAIACS (1)Call number: 658.8 M379M. Place hold Request article Add to cart (remove)
	2.	Quality customer service : the art of treating customers as guests / by Martin, William B Series: Fifty-minute food service management library ; No.1 \| Fifty-minute food service management library ; no.1 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Los Altos, CA Crisp Publications, Inc ©1987 Availability: Items available for loan: SAIACS (1)Call number: 658.8 M379Q. Place hold Request article Add to cart (remove)
	3.	Quality customer service : a quality guide to superior service / by Martin, William B Series: A Fifty minute series book \| Fifty-Minute series Edition: Third Edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: Menlo Park, Calif. : Crisp Publications, ©1993 Availability: Items available for loan: SAIACS (2)Call number: 658.81 M379Q, ... Place hold Request article Add to cart (remove)

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