Messages : the communication skills book - McKay, Matthew; Davis, Martha, 1947-; Fanning, Patrick (Oakland, CA : New Harbinger Publications, 1995)
Listening -- Self-disclosure -- Expressing -- Body language -- Paralanguage and metamessages -- Hidden agendas -- Transactional analysis -- Clarifying language -- Culture and gender -- Assertiveness training -- Fair fighting -- Negotiation -- Prejudgment -- Making contact -- Sexual communication -- Communicating with children -- Family communications -- Influencing others -- Small groups -- Public speaking -- Interviewing
Includes bibliographical references (p. [301]-304) and index
Keywords: Communication