Quality at work : a personal guide to professional standards - Bone, Diane; Griggs, Rick, 1955- (Los Altos, Calif. : Crisp Publications, 1989)
Quality consciousness -- Personal quality standards -- The three C's of quality -- Your organization's goals -- P.S. the perfection standard -- The "how to" of quality -- A mention of prevention -- Quality beginning to end: a review
"Establishing and implementing realistic standards of quality." --Cover
Includes bibliographical references (page 87)
Keywords: Performance standards; Quality control