TY  - BOOK
AU  - Boers,Arthur Paul
AU  - David W. Augsburger (Fr)
TI  - Never call them jerks: healthy responses to difficult behavior
SN  - 1566992184
PY  - 1999///
CY  - Bethesda (MD)
PB  - Alban Institute
KW  - Church controversies
KW  - Conflict management
KW  - Conflict (psychology)
N1  - "An Alban Institute Publication #AL209"...on cover; Contain bibliographical references (p. 145-147)
ER  -