Interpersonal communication : everyday encounters - Wood, Julia T. (Belmont, CA : Thomson/Wadsworth, 2004)
Includes bibliographical references (p. 337-354) and index.
System requirements for accompanying CD-ROM: Windows 98 or Mac 8.1; Pentium II w/233 MHz or 604 chip w/233 MHz; Internet connection 8x CD drive Explorer 5.0 or Netscape 4.77 or higher.
Keywords: Interpersonal communication; Interpersonal relations