Interviewing : a practical guide for students and professionals - Keats, Daphne M. (Buckingham Open University Press, 2000)
Interviews are increasingly a core part of life in commerce, the professions and in higher education, yet few people are aware of the many skills needed to be a good interviewer. This volume is a guide for all those looking to improve their interviewing skills, whether they are experienced professionals or beginners. This book is packed with ideas and information about such issues as building rapport and interpreting both verbal and non-verbal responses.
Keywords: Interviewing -- Guidebooks. Interviewing -- Research -- Guidebooks. Interviews -- Technique -- Guidebooks