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Quality customer service : a quality guide to superior service /

By:

Martin, William B

Material type: Text

Text

TextSeries: A Fifty minute series book | Fifty-Minute seriesPublication details: Menlo Park, Calif. : Crisp Publications, ©1993Edition: Third EditionDescription: vi, 89 Pages. : ill. ; 26 cmISBN:

1560522038 (pbk.)

Subject(s):

DDC classification:

658.8/12 20

LOC classification:

HF5415.5 .M17 1993
HF5415.5 .M17 1993

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Holdings ( 2 )
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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	SAIACS Centre for Leadership Studies	Non-fiction	658.81 M379Q (Browse shelf(Opens below))	C.1	Available		059985
Books	SAIACS Centre for Leadership Studies	Non-fiction	658.81 M379Q (Browse shelf(Opens below))	C.2	Available		059986

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Previous	658.8 S546H How to create & market a successful seminar or workshop /	658.8 W177C Creating new clients : marketing and selling professional services /	658.8 W177C Creating new clients : marketing and selling professional services /	658.81 M379Q Quality customer service : a quality guide to superior service /	658.81 M379Q Quality customer service : a quality guide to superior service /	658.81 W177M Managing key clients : securing the future of professional services firm /	920 S472M Maverick! : the success story behind the world's most unusual workplace /	Next

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