The agile manager's guide to Extraordinary customer service (Record no. 79058)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00515nam a22001817a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20201019144948.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 201019b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 1580990142 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | SAIACS |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.3 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Gage, Susan M |
| 245 ## - TITLE STATEMENT | |
| Title | The agile manager's guide to Extraordinary customer service |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Bristol,USA |
| Name of publisher | Velocity business publishing, |
| Year of publication | c1999 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 96 Pages, |
| Other physical details | 22 cm |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | The Agile Manager |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer Services -- Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Accession Number | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Non-fiction | SAIACS | SAIACS | Centre for Leadership Studies | 19/10/2020 | Gift from Carol Kent | 300.00 | 658.3 G895A | 058597 | 19/10/2020 | 19/10/2020 | Books |