Do you want to keep your customers forever? / (Record no. 60749)

MARC details
000 -LEADER
fixed length control field 01386cam a22003974a 4500
001 - CONTROL NUMBER
control field 16528693
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20120911154859.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 101102r20091995mau 000 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2010537103
015 ## - NATIONAL BIBLIOGRAPHY NUMBER
National bibliography number GBA9B6178
Source bnb
016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER
Record control number 015433410
Source Uk
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781422140277 (pbk.)
International Standard Book Number 142214027X (pbk.)
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)ocn318429258
040 ## - CATALOGING SOURCE
Original cataloging agency UKM
Transcribing agency UKM
Modifying agency BTCTA
-- YDXCP
-- C#P
-- BWX
-- GZM
-- OCLCA
-- DLC
042 ## - AUTHENTICATION CODE
Authentication code lccopycat
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.527
Item number .P56 2009
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Pine, B. Joseph.
9 (RLIN) 1790
245 10 - TITLE STATEMENT
Title Do you want to keep your customers forever? /
Statement of responsibility, etc B. Joseph Pine II, Don Peppers, and Martha Rogers.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Boston, Mass. :
Name of publisher, distributor, etc Harvard Business Press,
Date of publication, distribution, etc c2009.
300 ## - PHYSICAL DESCRIPTION
Extent v, 85 p. ;
Dimensions 17 cm.
490 1# - SERIES STATEMENT
Series statement Harvard business review classics
500 ## - GENERAL NOTE
General note "Originally published in Harvard business review in March 1995"--T.p. verso.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer equity.
9 (RLIN) 1791
Topical term or geographic name as entry element Customer loyalty.
9 (RLIN) 1792
Topical term or geographic name as entry element Customer services.
9 (RLIN) 1793
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Peppers, Don.
9 (RLIN) 1794
Personal name Rogers, Martha,
Dates associated with a name 1952-
9 (RLIN) 1795
730 0# - ADDED ENTRY--UNIFORM TITLE
Uniform title Harvard business review.
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Harvard business review classics.
9 (RLIN) 1763
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c copycat
d 2
e ncip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Accession Number Date last seen Cost, replacement price Price effective from Koha item type Public note
    Dewey Decimal Classification     SAIACS SAIACS General Stacks 11/09/2012 0.00   658.41 P649D 041869 11/09/2012 0.00 11/09/2012 Books SAIACS