Quality is free : the art of making quality certain

Crosby, P B

Quality is free : the art of making quality certain - New York Mentor 1980. - 270 p 22 cm

A simple guide to quality control, when managing a large plant or running a small business. This book advises on easy-to-implement programmes, using actual case histories to demonstrate how quality control works and pointing the way to success in business.

0451625854


Production management

ARCH 658.56 C949Q