Raving fans!
Balanchard, Ken Bowles, Sheldon
Raving fans! a revolutionary approach to customer service Balanchard, Ken - London HarperCollins c1998 - x, 135p
29094801
Business - Customer service
Balanchard, Ken Customer service - Management fans
Bowles, Sheldon
658.1
Raving fans! a revolutionary approach to customer service Balanchard, Ken - London HarperCollins c1998 - x, 135p
29094801
Business - Customer service
Balanchard, Ken Customer service - Management fans
Bowles, Sheldon
658.1